GDPR Compliance

Last updated: January 2024

Our Commitment to Data Protection

Ceramica Toscana is committed to compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR). This page outlines how we fulfill our obligations under the regulation and explains your rights as a data subject.

Data Controller

The data controller responsible for your personal data is:

Ceramica Toscana
Via della Ceramica 42
53045 Montepulciano (SI)
Italy
Email: [email protected]

Your Rights Under GDPR

As a data subject, you have the following rights:

Right to Access (Article 15)

You have the right to obtain confirmation of whether we process your personal data and, if so, access to that data along with information about how it is processed.

Right to Rectification (Article 16)

You have the right to request correction of inaccurate personal data and completion of incomplete data.

Right to Erasure (Article 17)

Also known as the "right to be forgotten," you may request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for its original purpose.

Right to Restriction of Processing (Article 18)

You may request that we limit how we process your data in certain situations, such as while we verify the accuracy of contested data.

Right to Data Portability (Article 20)

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.

Right to Object (Article 21)

You may object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making (Article 22)

You have the right not to be subject to decisions based solely on automated processing that significantly affect you. We do not currently employ automated decision-making processes.

Exercising Your Rights

To exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month. In complex cases, this period may be extended by two additional months, and we will inform you of any such extension.

Lawful Bases for Processing

We process personal data only when we have a lawful basis to do so:

• Consent: When you actively agree to processing, such as when submitting inquiry forms
• Contract: When processing is necessary to fulfill our contractual obligations
• Legitimate Interests: When we have a genuine business need that does not override your rights
• Legal Obligation: When we are required by law to process certain data

Data Protection Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit
• Regular security assessments
• Access controls limiting who can view personal data
• Staff training on data protection obligations

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk, we will also notify affected individuals directly.

Supervisory Authority

If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with a supervisory authority. In Italy, this is:

Garante per la protezione dei dati personali
Piazza Venezia, 11
00187 Roma
Italy
www.garanteprivacy.it

Updates to This Information

We may update this GDPR compliance information periodically. Changes will be posted on this page with an updated revision date.