Privacy

Who we are: Magic Canyon House operates from Freie Strasse 81, 4001 Basel, Basel, Switzerland. Questions go to [email protected].

• What we collect on this site: names, emails, phones, and message text from forms; basic server logs for security. We do not sell data.
• Details here apply to privacy work only — ask at the counter if your job spans more than one track at Magic Canyon House (this site).
• Why we use it: to reply to enquiries, schedule visits, and deliver the ceramics studio / workshops / small shop services you request under Swiss Federal Act on Data Protection (FADP).

Retention at the studio: correspondence is kept while your request is active, then archived briefly unless law requires longer storage.

Your rights: access, correction, deletion, restriction, and complaint to the Federal Data Protection and Information Commissioner (FDPIC). Email shop@this site to start a request.

• Cookies on this site: see our Cookies page. Analytics runs only with consent from the banner. Desk phone reference +41 61 500 7550.
• First-time guests often ask how privacy timing works for ceramics studio while Wed–Sat 11:00–19:00 remains the reliable window for replies. Ask for the ceramics studio lead if the queue splits.
• Same-week privacy depend on the Basel board, not guesswork and returning-client notes stay attached to your ticket. Reference the ceramics studio page name if emailing a follow-up.